Get in Touch
Support for Your Qavlune™ Experience
Questions about your order, delivery, product details, or after-sales service? The Qavlune™ customer care team is ready to assist.
We aim to make every interaction clear, helpful, and easy—from selecting home essentials to receiving your order.
Customer Care
Email Support
service@qvkbav.com
Telephone
+86 21 2313 8999
Company
LUOLAI LIFESTYLE TECHNOLOGY CO., LTD.
Registered Address
No. 1699 Xinghu Avenue
Nantong Economic & Technological Development Area
Jiangsu, China
Office Address
Building 3, Lane 339, Tongpu Road
Putuo District, Shanghai, China
Service Availability
Monday–Friday
9:00 AM–5:00 PM
Saturday–Sunday
Limited email support
Messages received outside regular service hours will be reviewed as soon as the support team returns.
Help Us Respond More Quickly
When contacting us about an existing purchase, please include:
- Your order number
- The email address used during checkout
- A brief explanation of the issue
- Relevant photos, when reporting a damaged or incorrect item
Providing these details helps our team locate your order and offer a more efficient solution.
We’re Happy to Help
Whether you need assistance choosing a home accessory, checking a delivery, or resolving an order concern, we are committed to providing considerate and dependable support.
Thank you for choosing Qavlune™ to bring comfort, organization, and understated style into your everyday space.
Qavlune™ — Thoughtful Living, Beautifully Simplified.